Spencer's Auto Parts Privacy Policy

Spencer's Auto Parts operates this store and website. Shopify powers the Services used to operate the store. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our Services.

This Privacy Policy applies to personal information processed through our store and website. Where applicable, this Privacy Policy controls over our Terms of Service with respect to the processing of personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

When you use our Services, we may collect or process personal information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Categories of personal information may include:

• Contact details: Name, email address, phone number, billing address, shipping address, and similar contact information.
• Financial information: Payment and transaction information needed to process purchases. Payment details may be processed by payment providers.
• Account information: Information associated with an account you create or maintain with us.
• Transaction information: Products purchased or considered, order details, returns, and related transaction history.
• Communications with us: Information you provide when you contact us, request support, provide feedback, or otherwise communicate with us.
• Device information: Information about the device and browser you use to access the Services, including technical identifiers and IP address.
• Usage information: Information about how you browse and interact with the Services, including pages viewed, links followed, and related activity.

We may collect personal information from several sources, including:

• Directly from you when you place an order, create an account, contact us, submit information through our website, or otherwise provide information to us.
• Automatically through your use of the Services, including through cookies, pixels, logs, and similar technologies.
• From service providers and other third parties that support our business and the Services.
• From Shopify and other providers involved in operating and supporting the online store.

We may use your personal information for the following purposes:

• To provide, operate, maintain, and improve the Services.
• To process and fulfill orders, including payments, shipping, returns, refunds, and related customer service.
• To tailor and improve your experience with our Services.
• To provide marketing, advertising, promotions, and other communications where permitted and consistent with your preferences.
• To communicate with you about orders, products, services, support requests, and other matters.
• To protect the security and integrity of our Services and help prevent fraud, unauthorized activity, or other misuse.
• To comply with applicable laws and regulations and respond to lawful requests or legal processes.

We may disclose personal information to third parties when necessary to operate our business and provide the Services.

• Shopify, vendors, and service providers: Companies that help us operate the store, process payments, provide technology, hosting, analytics, shipping, customer support, security, or other services.
• Business and marketing partners: Partners that assist with advertising, marketing, analytics, referrals, or related business activities.
• Consent or directed disclosures: Where you direct us to disclose information or otherwise provide consent.
• Affiliates: Related businesses or entities where disclosure is appropriate for operating the Services.
• Business transactions: Parties involved in a merger, acquisition, financing, sale of assets, bankruptcy, or similar transaction.
• Legal obligations: Government authorities, courts, regulators, or other parties when required or permitted by applicable law.

Shopify powers the Services used to operate our online store. Shopify may process personal information in connection with providing its platform and related services.

For more information about Shopify's handling of personal information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Our Services may contain links to websites or services operated by third parties. Those third parties may have their own privacy policies and practices. We are not responsible for the privacy practices of third-party websites or services that we do not control.

We encourage you to review the privacy statements and terms of use of third-party sites before providing them with personal information.

Our Services are not intended for children, and we do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure.

No security measure or method of transmission over the internet can be guaranteed to be completely secure. You provide information at your own risk.

We retain personal information for as long as reasonably necessary to provide the Services, fulfill transactions, maintain business and legal records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

Depending on where you live and subject to applicable law, you may have rights concerning your personal information, which may include:

• Access: Request access to personal information we maintain about you.
• Delete: Request deletion of personal information, subject to applicable exceptions.
• Correct: Request correction of inaccurate or incomplete personal information.
• Portability: Request a copy of certain personal information in a portable format where applicable.
• Opt out: Where applicable, opt out of the sale or sharing of personal information, targeted advertising, or certain other processing activities.
• Communication preferences: Manage certain marketing and communication preferences, including unsubscribing from marketing communications.

To exercise an applicable right, contact us using the information below. We may need to verify your identity before completing a request. Where permitted by law, you may also use an authorized agent to submit a request on your behalf.

We will not discriminate against you for exercising privacy rights that are available to you under applicable law.

You may also be able to use the Global Privacy Control (GPC) signal or other recognized privacy controls where required or supported by applicable law.

If you have a complaint or concern about how we handle your personal information, please contact us using the information below so we can review and attempt to resolve the issue.

Depending on where you live, you may also have the right to lodge a complaint with your local data protection or privacy regulator.

Your personal information may be processed or stored outside the country or region where you live. These locations may include Canada and the United States, depending on the services and providers involved in operating our business.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information.

We may update this Privacy Policy from time to time to reflect changes to our practices, Services, legal requirements, or other operational reasons.

The date of the latest revision will be shown by the “Last updated” date at the top of this page. Changes become effective when the updated policy is published on our website unless otherwise stated.